Monday, October 26, 2026 · Daily editionET --:--:--

DronesDelivery drone service

Zipline

by Zipline

Zipline flies small self-flying drones that drop off packages, food and medicine. In the US it runs drone delivery for Walmart and for hospital systems. DroneXL drone delivery guide, updated 16 Oct 2026

5

Stage 5 of 5

Regulator-cleared or mass market

Which rule placed it
Evidence
Independently reported
Human help
Not disclosed
Last milestone
16 Oct 2026

01Can I get it?

Yes, in places

Where it works today
Walmart deliveries around Dallas-Fort Worth and in northwest Arkansas, prescription deliveries for Cleveland Clinic in Ohio, and a Houston-area site; more Texas cities are in FAA review. DroneXL Zipline operator tracker, updated 16 Oct 2026
Published price
In Texas: $0.99 plus a 20% service fee, capped at $6 as of 16 Oct 2026 DroneXL drone delivery guide, updated 16 Oct 2026
Human help
The maker hasn't said whether people help it remotely.

03Promised vs delivered

What the maker said, and when

Dated targets the maker set in public, against what has happened since.

  • Said22 Jan 2026

    Houston and Phoenix in early 2026

    Zipline said it would expand to Houston and Phoenix in early 2026, with more cities later in the year. The Robot Report, 22 Jan 2026

    Still pending

    DroneXL lists a Houston-area site operating by September 2026. We found no confirmation of Phoenix deliveries.

04Safety and incidents

What has gone wrong

  • A Zipline drone flying for Walmart had a fault, opened its emergency parachute and came down on a street in Greenville, Texas. No one was hurt. DroneXL, 27 July 2026

  • A Zipline drone opened its parachute on the way to a pickup and landed on Highway 6 in Cypress, near Houston. DroneXL reports no injuries or damage. DroneXL Zipline operator tracker, updated 16 Oct 2026

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

  1. 5

    Regulator-cleared or mass marketThis robot

    A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.

    Placed by: The FAA gave Zipline a Part 135 air carrier certificate, the licence an airline needs, letting it run long-range drone deliveries from North Carolina (22 June 2022).

  2. 4

    Paying customers

    Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.

  3. 3

    Pilot

    Working with a named customer in a real setting, as a trial.

  4. 2

    Pre-orders

    Orders, reservations or deposits taken, with nothing delivered yet.

  5. 1

    Demo only

    Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. Zipline's latest stated total on DroneXL is more than 2.5 million deliveries (Sept 2026); a DroneXL headline mentions 3 million, which we could not confirm. Cleveland Clinic said the first deliveries were made the week before its 3 Aug 2026 announcement. FAA Part 108 (the rule that would make routine beyond-sight drone flights legal) missed its 1 Feb 2026 deadline; the final text went to White House review on 10 July 2026 and was not yet final per DroneXL on 16 Oct 2026.