DronesDelivery drone service
Zipline
by Zipline
Zipline flies small self-flying drones that drop off packages, food and medicine. In the US it runs drone delivery for Walmart and for hospital systems. DroneXL drone delivery guide, updated 16 Oct 2026
- Evidence
- Independently reported
- Human help
- Not disclosed
- Last milestone
- 16 Oct 2026
01Can I get it?
Yes, in places
- Where it works today
- Walmart deliveries around Dallas-Fort Worth and in northwest Arkansas, prescription deliveries for Cleveland Clinic in Ohio, and a Houston-area site; more Texas cities are in FAA review. DroneXL Zipline operator tracker, updated 16 Oct 2026
- Published price
- In Texas: $0.99 plus a 20% service fee, capped at $6 as of 16 Oct 2026 DroneXL drone delivery guide, updated 16 Oct 2026
- Human help
- The maker hasn't said whether people help it remotely.
02Track record
What has actually happened
Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.
03Promised vs delivered
What the maker said, and when
Dated targets the maker set in public, against what has happened since.
- Said22 Jan 2026
Houston and Phoenix in early 2026
Zipline said it would expand to Houston and Phoenix in early 2026, with more cities later in the year. The Robot Report, 22 Jan 2026
Still pendingDroneXL lists a Houston-area site operating by September 2026. We found no confirmation of Phoenix deliveries.
04Safety and incidents
What has gone wrong
A Zipline drone flying for Walmart had a fault, opened its emergency parachute and came down on a street in Greenville, Texas. No one was hurt. DroneXL, 27 July 2026
A Zipline drone opened its parachute on the way to a pickup and landed on Highway 6 in Cypress, near Houston. DroneXL reports no injuries or damage. DroneXL Zipline operator tracker, updated 16 Oct 2026
On video
What it looks like, at stage 5
Videos from the maker show the robot at its best. The stage comes from the dated record above, not from what a video shows.
Origin Story
Zipline + Uber partnership is coming soon.
What if your dinner flew over traffic? Zipline and @Uber are bringing 1M drone deliveries to the US
Zipline + Uber Drone Delivery
Zipline Delivering Healthcare in the US
Picking up from our dropboxHow we placed it
The rule, not an opinion
Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.
- 5
Regulator-cleared or mass marketThis robot
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
Placed by: The FAA gave Zipline a Part 135 air carrier certificate, the licence an airline needs, letting it run long-range drone deliveries from North Carolina (22 June 2022).
- 4
Paying customers
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
- 3
Pilot
Working with a named customer in a real setting, as a trial.
- 2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
- 1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.
What we couldn't confirm. Zipline's latest stated total on DroneXL is more than 2.5 million deliveries (Sept 2026); a DroneXL headline mentions 3 million, which we could not confirm. Cleveland Clinic said the first deliveries were made the week before its 3 Aug 2026 announcement. FAA Part 108 (the rule that would make routine beyond-sight drone flights legal) missed its 1 Feb 2026 deadline; the final text went to White House review on 10 July 2026 and was not yet final per DroneXL on 16 Oct 2026.
Sources
- 01DroneXL drone delivery guide, updated 16 Oct 2026
- 02DroneXL Zipline operator tracker, updated 16 Oct 2026
- 03Cleveland 19 News, 3 Aug 2026
- 04The Robot Report, 22 Jan 2026
- 05DroneXL Mesquite town guide
- 06DroneXL, 19 Apr 2024
- 07FreightWaves, 22 June 2022
- 08DroneXL, 27 July 2026
Cite this page
Robotics Verdict. “Zipline (Zipline): how far has it got?” roboticsverdict.com/robots/zipline. Checked 19 October 2026.
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