Aging at homeRemote-driven video robot

Telepresence robots

Name: Telepresence robots
Brand: Double Robotics, OhmniLabs (Symbotic), temi

by Double Robotics, OhmniLabs (Symbotic), temi

A telepresence robot is a video screen on wheels. Family, carers or doctors who are far away drive it around a home or care home by remote control to visit, chat or check on someone. The Senior (Australia), 6 Feb 2021

Stage 4 of 5

Paying customers

Which rule placed it

Evidence: Independently reported
Human help: Remote operators
Last milestone: 12 Dec 2024

01Can I get it?

Yes, in places

Where it works today: Used by some senior living operators and retirement villages, often in small numbers or trials. At Maplewood Senior Living in the US, doctors drive a temi robot into residents' rooms for remote check-ups. McKnight's Senior Living, undated (2023 or later)
Published price: Double 3 with charging dock: AED 19,290 including VAT (United Arab Emirates, 2021) as of 18 Feb 2021 Arabian Reseller, 18 Feb 2021
Human help: A person at the other end drives the robot remotely; that is how it is meant to work. The Senior (Australia), 6 Feb 2021

02Track record

What has actually happened

Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.

03Safety and incidents

What has gone wrong

No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.

In clinical trials

7 registered trials

2 looking for volunteers. From ClinicalTrials.gov, read every day.

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

5
Regulator-cleared or mass market
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
4
Paying customersThis robot
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
Placed by: Double Robotics' Double 3, a two-wheeled video robot that can steer itself around obstacles, was on sale through resellers, for example in the UAE (18 Feb 2021).
3
Pilot
Working with a named customer in a real setting, as a trial.
2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. No figures for how many telepresence robots are in care homes, and no 2025-2026 news on Double Robotics or temi, could be confirmed. The McKnight's article on Maplewood's temi telehealth pilot shows no date. The makers' home countries were not checked for every brand, so country is left blank. What Symbotic has done with the Ohmni product since buying it is unknown.

Sources

Cite this page

Robotics Verdict. “Telepresence robots (Double Robotics, OhmniLabs (Symbotic), temi): how far has it got?” roboticsverdict.com/robots/telepresence-robots. Checked 19 October 2026.