Aging at homeHome medication dispenser
Automatic pill dispensers
by Hero Health, Spencer Health Solutions (Custom Health), Philips
An automatic pill dispenser is a countertop machine that sorts and releases the right pills at the right time. It reminds the user and can alert family or carers when a dose is taken or missed. Hero Health site (llms.txt), viewed Oct 2026
- Evidence
- Company-reported only
- Human help
- None reported
- Last milestone
- Oct 2026
01Can I get it?
Yes, in places
- Where it works today
- Sold by monthly subscription in the US (Hero), and supplied through care and health programmes in the US and parts of Europe (Spencer). Hero Health site (llms.txt), viewed Oct 2026
- Published price
- Hero: $29.99 a month on prepaid plans, or $44.99 on month-to-month plans as of Oct 2026 Hero Health site (llms.txt), viewed Oct 2026
- Human help
- Our sources report it working without human help.
02Track record
What has actually happened
Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.
Paying customers · sets the stage
Hero said it had dispensed more than 50 million pills in every US state since 2018.
VentureBeat, 24 Sep 2021Company-reported
03Safety and incidents
What has gone wrong
No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.
How we placed it
The rule, not an opinion
Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.
- 5
Regulator-cleared or mass market
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
- 4
Paying customersThis robot
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
Placed by: Hero said it had dispensed more than 50 million pills in every US state since 2018 (24 Sept 2021); Hero went on sale to US consumers, backed by $12 million in Series A funding. It cost $299 up front plus a subscription, or $19.95 a month on a two-year plan (16 Oct 2018).
- 3
Pilot
Working with a named customer in a real setting, as a trial.
- 2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
- 1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.
What we couldn't confirm. Spencer's dispenser is FDA-listed as Class I (a registration for low-risk devices, not an FDA clearance). Adherence figures (Hero's 98%, Spencer's 95%) come from the companies and were left out. No user counts for 2026 could be confirmed. The Spencer deal-completion date is read from a day/month stamp on the article (08/09) and the deal's August 2026 announcement.
Sources
- 01Hero Health site (llms.txt), viewed Oct 2026
- 02Proactive Investors, Sept 2026
- 03Custom Health press release, 5 Aug 2026
- 04VentureBeat, 24 Sep 2021
- 05Fierce Biotech, 15 Oct 2019
- 06MobiHealthNews, 16 Oct 2018
Cite this page
Robotics Verdict. “Automatic pill dispensers (Hero Health, Spencer Health Solutions (Custom Health), Philips): how far has it got?” roboticsverdict.com/robots/pill-dispensers. Checked 19 October 2026.
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