ServiceRestaurant serving robot
Servi
by Bear Robotics (majority owned by LG Electronics)
Servi is a wheeled robot with trays that carries food and drinks to tables and takes dirty dishes back. A waiter loads it and it drives itself to the table. The Robot Report, 28 Sept 2020
- Evidence
- Independently reported
- Human help
- None reported
- Last milestone
- 16 May 2026
01Can I get it?
Yes, in places
- Where it works today
- Sold to restaurants and other venues in the US, South Korea and Japan. The Korea Times, 24 Jan 2025
- Published price
- No published price in our sources.
- Human help
- Staff put the food on the robot; it then finds its own way to the table. TechCrunch, 22 Jan 2020
02Track record
What has actually happened
Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.
03Safety and incidents
What has gone wrong
No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.
On video
What it looks like, at stage 4
Videos from the maker show the robot at its best. The stage comes from the dated record above, not from what a video shows.
Meet Servi Q: Bear Robotics' Most Compact Service Robot, Now Available in the US
How Broken Yolk Cafe in Dallas, TX uses Servi Plus to speed up service
Servi Plus runs hundreds of plates at popular hot pot restaurant Shoo Loong Kan
Bear Robotics at the National Restaurant Association Show 2025
Servi Plus at Stone Brewing World Bistro and Gardens
360 Brunch House in Dallas, TXHow we placed it
The rule, not an opinion
Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.
- 5
Regulator-cleared or mass market
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
- 4
Paying customersThis robot
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
Placed by: Bear Robotics was offering its delivery robots as a service to businesses in the US, South Korea and Japan (24 Jan 2025).
- 3
Pilot
Working with a named customer in a real setting, as a trial.
- 2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
- 1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.
What we couldn't confirm. No public price or unit count found. The first robot was called Penny before it became Servi.
Sources
- 01The Robot Report, 28 Sept 2020
- 02The Korea Times, 24 Jan 2025
- 03TechCrunch, 22 Jan 2020
- 04Bear Robotics press release (Accesswire), 16 May 2026
Cite this page
Robotics Verdict. “Servi (Bear Robotics (majority owned by LG Electronics)): how far has it got?” roboticsverdict.com/robots/bear-robotics-servi. Checked 19 October 2026.
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