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Maker's videoBear Robotics, Inc. · 16 March 2026

Servi Plus runs hundreds of plates at popular hot pot restaurant Shoo Loong Kan

Watch on YouTube

Against the record

Servi, from Bear Robotics (majority owned by LG Electronics), is at stage 4 of 5 on our ladder: paying customers. Delivered and paid for, beyond pilots. The latest milestone on its record is from 16 May 2026: Bear Robotics showed Servi Q, a smaller Servi made with SoftBank Robotics for narrow, crowded places, at the National Restaurant Association Show 2026. Bear says Servi is used in thousands of venues.

This video comes from the maker's own channel, and makers show their robots at their best. The stage above comes from dated public records, not from the video.

From the video's description

Can a robot keep up with the rush at this wildly popular hot pot restaurant? Shoo Loong Kan in Dallas, TX has integrated Servi Plus by Bear Robotics into their high-volume workflow. Known for its peak dinner rushes and hundreds of small plates, Shoo Loong Kan is the ultimate stress test for hospitality automation. See how Servi Plus supports their servers with high-capacity deliveries and smart navigation. If you've ever wondered if restaurant robots are actually practical or just a gimmick, this real-world look at Shoo Loong Kan provides the answer. Request your free demo today → bearrobotics.ai Visit the restaurant: shooloongkan.us

Written by Bear Robotics, Inc. on YouTube.