Monday, October 26, 2026 · Daily editionET --:--:--

Aging at homeAutonomous wheelchair

Self-driving wheelchairs

by WHILL, LUCI

Self-driving wheelchairs carry a passenger to where they need to go without the rider steering, using sensors to spot obstacles and stop. They are mostly used in airports, where WHILL's chairs take travellers to and from their gates. Airport Technology, 29 Oct 2019

4

Stage 4 of 5

Paying customers

Which rule placed it
Evidence
Company-reported only
Human help
None reported
Last milestone
1 Sept 2026

01Can I get it?

Yes, in places

Where it works today
WHILL runs its self-driving wheelchair service at more than 25 airports and other sites, including Tokyo Haneda, Singapore Changi, Paris-Orly and Anchorage in Alaska. It says riders have taken more than 1 million trips. AviationPros, 22 Apr 2026
Published price
LUCI add-on kit for power wheelchairs: almost $9,000 as of 2 Dec 2021 Fortune, 2 Dec 2021
Human help
At Singapore's Changi airport no escort rides along; staff send chairs to gates remotely and passengers can ask for staff help when needed. Runway Girl Network, 31 Aug 2026

02Track record

What has actually happened

Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.

03Safety and incidents

What has gone wrong

No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

  1. 5

    Regulator-cleared or mass market

    A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.

  2. 4

    Paying customersThis robot

    Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.

    Placed by: Haneda grew its fleet to 37 self-driving wheelchairs across the domestic areas of Terminals 1 and 2. WHILL says the airport handles about 10,000 rides a month (1 Sept 2026); Singapore's Changi Airport began full use of the service, with up to 18 self-driving wheelchairs to be added in stages in Terminals 2 and 3. It is WHILL's largest airport rollout so far (31 Aug 2026).

  3. 3

    Pilot

    Working with a named customer in a real setting, as a trial.

  4. 2

    Pre-orders

    Orders, reservations or deposits taken, with nothing delivered yet.

  5. 1

    Demo only

    Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. Almost every fact is from WHILL's own releases or articles repeating them; ride and airport counts are company figures. LUCI is a driver-assist add-on, not a fully self-driving chair; its current status and insurance coverage were not confirmed. No safety incidents were found, but none were searched for in depth.