MedicalHospital delivery robot

Moxi

Name: Moxi
Brand: Diligent Robotics (owned by Serve Robotics since 2026)

by Diligent Robotics (owned by Serve Robotics since 2026)

Moxi is a wheeled robot with an arm that carries supplies, medicines and samples around hospitals. It takes these errands off nurses so they have more time for patients. The Robot Report, 17 Aug 2026

Stage 4 of 5

Paying customers

Which rule placed it

Evidence: Company-reported only
Human help: None reported
Last milestone: 17 Aug 2026

01Can I get it?

Yes, in places

Where it works today: In more than 25 US hospitals, the company says (August 2026). Named sites include Children's Hospital Los Angeles and Rochester General Hospital in New York. The Robot Report, 17 Aug 2026
Published price: No published price in our sources.
Human help: The company says Moxi does its deliveries on its own, with its safety and driving software running on the robot itself. The Robot Report, 17 Aug 2026

02Track record

What has actually happened

Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.

17 Aug 2026
Paying customers · sets the stage
Diligent said it had started rolling out Moxi 2.0 to hospital customers across the US, naming Endeavor Health Edward Hospital, Providence Saint John's Health Center and Children's Hospital Los Angeles.
The Robot Report, 17 Aug 2026Company-reported
20 Jan 2026
Funding
Serve Robotics, which makes sidewalk delivery robots, agreed to buy Diligent Robotics for $29 million.
The Robot Report, 17 Aug 2026Company-reported
28 Oct 2025
Unveiled
Diligent announced Moxi 2.0, a redesigned robot with about 10 times the computing power, built to be easier to make in larger numbers.
The Robot Report, 28 Oct 2025Company-reported
16 July 2025
Update
Diligent said its Moxi robots had made more than 300,000 medicine deliveries from hospital pharmacies.
The Robot Report, 16 July 2025Company-reported
2 Oct 2023
Update
Rochester Regional Health in New York said it was putting eight Moxi robots to work, four at Rochester General Hospital and four at Unity Hospital, carrying supplies between units.
Rochester Regional Health, 2 Oct 2023
22 Sept 2023
Funding
Diligent raised another $25 million, in a round led by Canaan.
The Robot Report, 22 Sept 2023Company-reported
11 April 2022
Funding
Diligent raised $30 million in a Series B round led by Tiger Global.
The Robot Report, 11 Apr 2022Company-reported
Sept 2021
Pilot
Two Moxi robots started work at Cedars-Sinai hospital in Los Angeles.
The Robot Report, 11 Apr 2022Company-reported
2018
Unveiled
Diligent Robotics first showed Moxi in 2018 as a robot to help staff in hospitals.
The Robot Report, 11 Apr 2022Company-reported

03Promised vs delivered

What the maker said, and when

Dated targets the maker set in public, against what has happened since.

Said28 Oct 2025
First Moxi 2.0 robots in hospitals in the first half of 2026
Diligent said it would send the first Moxi 2.0 robots to hospitals in the first half of 2026. The Robot Report, 28 Oct 2025
Missed
Diligent announced on 17 August 2026 that the Moxi 2.0 rollout had started, after the first-half target.

04Safety and incidents

What has gone wrong

No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

5
Regulator-cleared or mass market
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
4
Paying customersThis robot
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
Placed by: Diligent said it had started rolling out Moxi 2.0 to hospital customers across the US, naming Endeavor Health Edward Hospital, Providence Saint John's Health Center and Children's Hospital Los Angeles (17 Aug 2026).
3
Pilot
Working with a named customer in a real setting, as a trial.
2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. Hospital counts are company figures and do not line up: more than 30 hospitals in July 2025, then more than 25 from October 2025 on. Robot fleet size and prices were not stated. It is not clear whether any Moxi 2.0 units reached hospitals before August 2026.

Sources

Cite this page

Robotics Verdict. “Moxi (Diligent Robotics (owned by Serve Robotics since 2026)): how far has it got?” roboticsverdict.com/robots/diligent-moxi. Checked 19 October 2026.