Monday, October 26, 2026 · Daily editionET --:--:--

WarehouseWarehouse picking and sorting robots

Berkshire Grey robotic picking and sorting

by Berkshire Grey

Berkshire Grey, from Bedford, Massachusetts, makes robot systems that pick items, pack orders and sort parcels in warehouses. Its Scoop robot unloads parcels from truck trailers. SoftBank agreed to buy the company in 2023. Berkshire Grey website

4

Stage 4 of 5

Paying customers

Which rule placed it
Evidence
Independently reported
Human help
None reported
Last milestone
18 June 2026

01Can I get it?

Yes, in places

Where it works today
In warehouses of large US retailers including Walmart, Target and TJX, and at FedEx parcel sites. Boston Globe, 24 Mar 2023
Published price
No published price in our sources.
Human help
Our sources report it working without human help.

03Promised vs delivered

What the maker said, and when

Dated targets the maker set in public, against what has happened since.

  • Said3 Feb 2026

    First Scoop unloaders running at FedEx in 2026

    FedEx and Berkshire Grey said the first Scoop trailer unloaders would be working at FedEx later in 2026. Supply Chain 24/7, 3 Feb 2026

    Still pending

04Safety and incidents

What has gone wrong

No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

  1. 5

    Regulator-cleared or mass market

    A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.

  2. 4

    Paying customersThis robot

    Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.

    Placed by: FedEx and Berkshire Grey expanded their deal. FedEx Ground was to use its robots to sort small parcels, and FedEx got the right to buy shares if it ordered at least $200 million of its products and services (3 Aug 2022).

  3. 3

    Pilot

    Working with a named customer in a real setting, as a trial.

  4. 2

    Pre-orders

    Orders, reservations or deposits taken, with nothing delivered yet.

  5. 1

    Demo only

    Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. We could not confirm the date SoftBank's purchase closed, how many Berkshire Grey systems are in use, or how much FedEx has actually bought.