Maker's videoMatic Robots · 25 Aug 2026
Episode 6: How to Troubleshoot and Get Support for Your Matic
Against the record
Matic, from Matic Robots, is at stage 4 of 5 on our ladder: paying customers. Delivered and paid for, beyond pilots. The latest milestone on its record is from 5 Oct 2026: The Verge reported that Matic had gone from 1,500 robots shipped a year earlier to 17,000 in homes.
This video comes from the maker's own channel, and makers show their robots at their best. The stage above comes from dated public records, not from the video.
From the video's description
Everything is running smoothly, but just in case, this video guides you on exactly where to go and what to do if you ever need help. In this video, we cover: In-App Error Messages: Learn how the app displays error messages alongside step-by-step tutorials to get you back up and running quickly. Submitting a Support Ticket: Find out how to easily contact reinforcements by navigating to Settings, tapping "Contact Us," and submitting a ticket directly through the app or website. Troubleshooting Resources: Discover the troubleshooting guides and how-to tutorials packed into your app's settings tab and our website's support page
Written by Matic Robots on YouTube.
