Monday, October 26, 2026 · Daily editionET --:--:--

WarehouseGrocery warehouse robots

Ocado grid robots

by Ocado Group

Ocado builds robot warehouses for online grocery orders, where small robots run on a grid that stores crates of food. Ocado says a 50-item order can be picked in under five minutes. Ocado Group website, Customer Fulfilment Centres page

4

Stage 4 of 5

Paying customers

Which rule placed it
Evidence
Company-reported only
Human help
None reported
Last milestone
Aug 2026

01Can I get it?

Yes, in places

Where it works today
23 robot warehouses run with grocery partners around the world. Ocado Group half-year results 2026
Published price
No published price in our sources.
Human help
Our sources report it working without human help.

02Track record

What has actually happened

Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.

  1. Paying customers · sets the stage

    Lotte and Ocado opened their first robot warehouse in South Korea, serving about 4 million households in Busan.

    Ocado Group news, Aug 2026Company-reported

  2. Update

    Kroger agreed to pay Ocado a one-off fee of $350 million to make up for the closures.

    Ocado Group half-year results, 16 July 2026Company-reported

  3. Update

    UK supermarket Asda agreed a partnership with Ocado to build up its online grocery business, due to go live in Ocado's 2027 financial year.

    Ocado Group half-year results, 16 July 2026Company-reported

  4. Setback

    Kroger, Ocado's US partner, closed three of its Ocado robot warehouses and dropped a planned site in Charlotte. Five Kroger sites stay open.

    Ocado Group half-year results, 16 July 2026Company-reported

  5. Setback

    Canadian grocer Sobeys said it would close its Ocado robot warehouse in Calgary.

    Ocado Group half-year results, 16 July 2026Company-reported

  6. Update

    Ocado said its exclusive deals with partners had ended in most of its markets, including with Kroger in the US, so it could sell its system to other grocers there.

    Ocado Group news, 30 Dec 2025Company-reported

  7. Paying customers · sets the stage

    Ocado and Auchan opened Ocado's first robot warehouse in Poland.

    Ocado Group newsroom, 20 Nov 2025Company-reported

03Promised vs delivered

What the maker said, and when

Dated targets the maker set in public, against what has happened since.

  • SaidMay 2026

    Asda online business live in FY27

    Ocado said its partnership with Asda would go live in its 2027 financial year. Ocado Group half-year results 2026

    Still pending

04Safety and incidents

What has gone wrong

No crashes, recalls or regulator reports in our sources. That is not proof none happened; we add them when a regulator or trusted outlet reports one.

On video

What it looks like, at stage 4

Videos from the maker show the robot at its best. The stage comes from the dated record above, not from what a video shows.

Maker's video · 22 Oct 2026Ocado Logistics Frameload Work Area VideoMaker's video · 22 Oct 2026Ocado Logistics Decant Work Area VideoMaker's video · 22 Oct 2026Ocado Logistics Inbound Doors Work Area VideoMaker's video · 22 Oct 2026Ocado Logistics Inbound Doors Work Area VideoMaker's video · 13 Oct 2026Leah Holding, Ocado Group President, NA, shares what she's hearing directly from retailers about SBAMaker's video · 6 Oct 2026Ocado Group CEO Tim Steiner and nemlig CEO Stefan Plenge on their new partnership
Every robot video

How we placed it

The rule, not an opinion

Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.

  1. 5

    Regulator-cleared or mass market

    A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.

  2. 4

    Paying customersThis robot

    Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.

    Placed by: Lotte and Ocado opened their first robot warehouse in South Korea, serving about 4 million households in Busan (Aug 2026); Ocado and Auchan opened Ocado's first robot warehouse in Poland (20 Nov 2025).

  3. 3

    Pilot

    Working with a named customer in a real setting, as a trial.

  4. 2

    Pre-orders

    Orders, reservations or deposits taken, with nothing delivered yet.

  5. 1

    Demo only

    Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. Fires at Ocado warehouses in Andover (2019) and Erith (2021) were not confirmed from a source opened during this task, so they are left out. Only company sources were opened for this card.

Sources

  1. 01Ocado Group website, Customer Fulfilment Centres page
  2. 02Ocado Group half-year results 2026
  3. 03Ocado Group news, Aug 2026
  4. 04Ocado Group half-year results, 16 July 2026
  5. 05Ocado Group news, 30 Dec 2025
  6. 06Ocado Group newsroom, 20 Nov 2025

Cite this page

Robotics Verdict. “Ocado grid robots (Ocado Group): how far has it got?” roboticsverdict.com/robots/ocado-grid-robots. Checked 19 October 2026.

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