Mech

1. 5

   Regulator-cleared or mass market

   A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.

2. 4

   Paying customersThis robot

   Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.

   Placed by: FedEx and Dexterity expanded the use of Mech for loading trailers at FedEx's hub in Hagerstown, after several years of joint testing (30 July 2026); Dexterity launched Mech, a two-armed robot, for business customers, starting with a truck-loading job (17 March 2025).

3. 3

   Pilot

   Working with a named customer in a real setting, as a trial.

4. 2

   Pre-orders

   Orders, reservations or deposits taken, with nothing delivered yet.

5. 1

   Demo only

   Shown in videos, staged events or a factory, with no units working for customers.

What we couldn't confirm. No count of Mech robots in use was found. A UPS deal was not confirmed from any page opened during this task. All sources are Dexterity's own pages.