DronesDelivery drone service
Prime Air (MK30)
by Amazon
Prime Air is Amazon's drone delivery service. Its MK30 drone drops small parcels of up to 5 pounds at customers' homes. DroneXL drone delivery guide, updated 16 Oct 2026
- Evidence
- Company-reported only
- Human help
- Not disclosed
- Last milestone
- 22 Oct 2026
01Can I get it?
Yes, in places
- Where it works today
- Amazon says it delivers by drone from 11 US sites, including around Phoenix, Tampa, Detroit, Houston and Dallas, and runs a trial in Darlington, England. Amazon newsroom, 19 Aug 2026
- Published price
- Free for Prime members on orders of $50 or more; $4.99 for customers without Prime as of 19 Aug 2026 Amazon newsroom, 19 Aug 2026
- Human help
- The maker hasn't said whether people help it remotely.
02Track record
What has actually happened
Every milestone is dated and links to the page it comes from. Lines marked company-reported rest on the maker's own word.
Paying customers · sets the stage
Amazon newsroom, 19 Aug 2026Company-reported
Paying customers · sets the stage
Amazon newsroom, 11 Dec 2024Company-reported
03Promised vs delivered
What the maker said, and when
Dated targets the maker set in public, against what has happened since.
- Said19 Aug 2026
Nearly 500 US cities and towns by end of 2026
Amazon said it planned to offer drone delivery in nearly 500 US cities and towns by the end of 2026. DroneXL, 19 Aug 2026
Still pendingIn August 2026 Amazon said it delivered from 11 US sites. Several planned hubs face local reviews in Massachusetts, Connecticut, South Carolina and Oregon.
04Safety and incidents
What has gone wrong
Two MK30 drones crashed during testing in rural Oregon. Their laser height sensors misread the altitude and the software shut off the propellers. DroneXL, 16 May 2025
Two Amazon delivery drones flew into the same construction crane in Tolleson, Arizona, on 1 October 2025. DroneXL, 2 Oct 2025
An Amazon drone hit the outside of an apartment building in Richardson, Texas. It was damaged and smoked, but no one was hurt. DroneXL, 8 Feb 2026
DroneXL reported that an Amazon MK30 drone set itself down beside a Baton Rouge road during storms, and another was found on a lawn in Waco; Amazon had not explained either landing. DroneXL, 21 Oct 2026
How we placed it
The rule, not an opinion
Stages are worked out by published rules from the dated milestones above. We never rate robots, and no maker can pay to change a stage.
- 5
Regulator-cleared or mass market
A regulator has cleared it where approval applies: FDA clearance or approval for a medical robot, a permit to run with no one aboard for a self-driving vehicle, or an FAA approval for routine drone flights. Or: Widely sold: sales in the hundreds of thousands, or a product category you can buy in ordinary shops.
- 4
Paying customersThis robot
Delivered to customers who pay for it, beyond a trial, or a paid service the public can use.
Placed by: Amazon said Prime Air delivered from 11 US sites and would soon open in the Chicago, Syracuse, Cleveland, Atlanta and Boise areas (19 Aug 2026); Amazon started customer deliveries with its new MK30 drone in the West Valley of Phoenix, Arizona, and in College Station, Texas (11 Dec 2024).
Held at this stage: The FAA decision on our record is an environmental review of drone hubs, not an approval to fly. Amazon's paid customer deliveries put it at stage 4.
- 3
Pilot
Working with a named customer in a real setting, as a trial.
- 2
Pre-orders
Orders, reservations or deposits taken, with nothing delivered yet.
- 1
Demo only
Shown in videos, staged events or a factory, with no units working for customers.
What we couldn't confirm. We could not confirm the exact date US deliveries resumed after the early-2025 pause. DroneXL says Amazon shut its Italian operation and its UK Darlington trial permission expires in December 2026; dates not confirmed.
Sources
- 01DroneXL drone delivery guide, updated 16 Oct 2026
- 02Amazon newsroom, 19 Aug 2026
- 03DroneXL, 22 Oct 2026
- 04DroneXL, 22 Oct 2026
- 05DroneXL, 21 Oct 2026
- 06DroneXL, 20 Oct 2026
- 07DroneXL, 21 Oct 2026
- 08DroneXL, 16 Oct 2026
- 09DroneXL, 19 Aug 2026
- 10FAA finding of no significant impact, Texas, 5 Feb 2026
- 11Amazon newsroom, 11 Dec 2024
- 12DroneXL, 16 May 2025
- 13DroneXL, 2 Oct 2025
- 14DroneXL, 8 Feb 2026
Cite this page
Robotics Verdict. “Prime Air (MK30) (Amazon): how far has it got?” roboticsverdict.com/robots/amazon-prime-air. Checked 19 October 2026.
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