Medical
The Sheraton Los Angeles San Gabriel hotel planned to open with eight TUG robots to guide guests and deliver items to rooms, a first of that size for a US hotel. TUG robots were more often seen in hospitals.
A dated step forward on the record · Company-reported · Sets TUG and Zena RX delivery robots's stage
What the source says
“More normally seen in hospitals, the TUG robots will navigate the hotel.”
What it means
TUG and Zena RX delivery robots, from ST Engineering Aethon, is at stage 4 of 5 on our ladder: paying customers. This event is one of the milestones that placed it there. This line rests on the company's own announcement; no regulator, customer or independent report confirms it in our sources yet.
Human help: Our sources report it working without human help.
More on TUG and Zena RX delivery robots
- Aethon, now part of Singapore's ST Engineering, has worked in hospital deliveries for about 20 years.
- A single Aethon robot in the AdventHealth Orlando lab made 40,592 deliveries in a year.
- Aethon said its robot fleet at Mercy St. Louis made 297,012 deliveries between June 2023 and May 2024, the most of any of its customers.
- University Health said its logistics staff relied on a fleet of 23 Aethon robots for deliveries.
- Aethon launched Zena RX, a successor to its TUG T2 robot for hospital pharmacies and labs, with 2.6 times the storage space.